Returns & Exchanges
At da Vinci, we believe your home should be a masterpiece of comfort, which is why we offer a 30-day window for returns on all eligible home furnishings. If your selection does not perfectly complement your space, we are committed to making the restoration process seamless.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Masterpiece
Carefully repackage your items in their original professional packaging, ensuring all components and assembly hardware are included.
Affix Shipping Label
Download and print your prepaid shipping label from the portal and securely attach it to the exterior of your package.
Quality Inspection & Refund
Once our artisans inspect the returned item at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing